Mike Roche - Uni of Reading- director of IT services

Conducting at the Piazza Venezia- a vie from the intersection
it service is the traffic cop conductor and choreographer
contracts in place for key functions
services more important than IT
£270 /fe per user/yr
utility not idealogy
risk management proportionality
risk management - what is the impact of something going wrong?
Probability of ithappening accept - plan reduce impact - prevent
if likely to happen and hurt dont let it happen - likely to happen low impct- plan- probability low impact high reduce impact - low prob low impact - accept
new disciplines - with non tech IT background using complex IT-barriers to entry
storage - risky - information could be lost
common university usernacme synchronised across systems
encodign of data in passworkd - faculty- dept level registration year initials and serial number - attached to roles and resources
new format 2 random letters followed by 6 digits - 25% of second years changed faculty encoding no longer worked - sumer 2009 microsoft identity lifecycle manager service
ADAM acitve directory application mode to replace NIS

UCISA id management comes 13th in least of concerns
http://www.ucisa.ac.uk/members/surveys/tc
challenges
porous boundaries and fluid structures Individual behaviours
LSE student survey at freshers week- test intelligence people apply to managing their data
327 student completed survey filling in personnel ID
LSE username 91%
library 63
facebook 40
lse logon 14
termtime address - 90
date of birth - 73
mobile numnber 67
credit card number - 30%
they traded their personal information - did a risk assessment
users dont want a traffic cop - institution - needs to manage stuff
big risks need strong controls small risks less so
give Bb usernames for collaborators in research projects